01 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function correctly, improve performance and provide a better user experience.
Cookies may allow a website to recognise your browser or device, remember information about your visit and provide features that make browsing and shopping easier.
02 What Cookies Do
Cookies may help our website to:
- Recognise your browser or device.
- Enable essential website functionality.
- Keep products in your shopping basket.
- Support secure account and checkout processes.
- Improve navigation between pages.
- Remember your preferences.
- Improve website speed and performance.
- Understand how visitors use our website.
- Provide relevant advertising where permitted.
03 How We Use Cookies
We use cookies and similar technologies to distinguish you from other website users and to provide a more consistent browsing experience.
They help us to:
- Maintain website functionality and security.
- Remember selections and preferences.
- Improve page layout, usability and content.
- Understand how visitors navigate our website.
- Identify errors and areas for improvement.
- Measure website and advertising performance.
Some cookies are analytical cookies. These help us count visitors, understand which pages are used, identify navigation patterns and improve website efficiency.
04 Types of Cookies We Use
The cookies used on our website may fall into the following categories:
Always Active Essential Cookies
These cookies are necessary for the website to operate correctly. They may support security, account access, shopping basket, checkout and cookie preference functions.
Essential cookies cannot normally be disabled through our cookie banner because the website may not function without them.
Preference Based Analytics Cookies
These cookies help us understand how visitors interact with our website, including which pages are visited and how users move around the site.
We use this information to improve performance, content and user experience.
Preference Based Functional Cookies
These cookies may remember choices such as account settings, delivery details, viewed products or other preferences.
Disabling them may reduce personalisation or require you to re-enter information.
Consent Required Marketing Cookies
These cookies may be used to deliver more relevant advertising, limit repeated adverts and measure advertising effectiveness.
Marketing cookies are only used where you have provided the required consent.
05 Cookie Data
Cookies do not normally store complete information such as your:
- Home address.
- Telephone number.
- Full payment-card number.
- Payment-card security code.
- Account password.
Cookies may collect or generate technical, anonymised or pseudonymised information such as:
- Your IP address or approximate location.
- Browser and device type.
- Operating system.
- Pages visited and products viewed.
- Time spent on particular pages.
- Website interactions and navigation patterns.
- Referral and advertising information.
Cookies and personal data Depending on how it is used and combined with other information, cookie data may be treated as personal data. Where this applies, it will be handled in accordance with our Privacy Policy.
06 Third-Party Cookies
Some third-party services used on our website may place or access cookies on your device. These may include:
- Analytics providers.
- Advertising and remarketing platforms.
- Payment providers.
- Embedded video or social-media services.
- Website functionality and security providers.
- Customer-support and communication services.
Third parties may use cookies according to their own privacy and cookie policies. We do not control the operation of third-party cookies.
We do not sell your cookie data to third parties. We may allow approved providers to process relevant information where necessary to provide services, analyse website performance or deliver advertising where appropriate consent has been provided.
07 Managing Cookies
You can manage cookies through our cookie preferences tool and through your browser settings.
Most browsers allow you to view, block or delete cookies. The precise steps differ depending on the browser and device you use.
Disabling cookies may affect the website Blocking all cookies may prevent some parts of the website from working correctly. Your basket, checkout, account, saved preferences or other features may be affected.
If you disable non-essential cookies:
- Your experience may be less personalised.
- Your preferences may not be remembered.
- You may need to re-enter information.
- We may receive less information about website performance.
- Advertising may be less relevant to you.
08 Cookie Consent
When you first visit our website, you may be shown a cookie banner allowing you to accept, reject or manage non-essential cookie categories.
Essential cookies may operate without consent where they are strictly necessary to provide the website or a service you have requested.
Analytics, functional or marketing cookies will only be used where the required permission has been obtained.
Changing your preferences You may withdraw or change your consent at any time through our cookie preferences tool, where available. Withdrawal will not affect processing that occurred before your preferences were changed.
Continuing to browse the website without making an affirmative choice will not, by itself, be treated as consent to non-essential cookies.
09 Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes to the cookies we use, our website services, third-party providers or applicable requirements.
The latest version will be published on our website and the date shown at the top of the page will be updated.
10 Further Information
More information about cookies and how to control them is available from: